Shipping and Delivery Policy
At Flat Square, we specialize exclusively in digital products. This means there are no physical shipments involved. Please read this Shipping and Delivery Policy to understand how digital downloads work on our site.
1. No Physical Shipping
Flat Square does not sell or ship any physical goods. All products available on our website are digitally delivered through secure download links.
2. Delivery Method
Once your purchase is complete:
-
You will receive a download link immediately on the order confirmation page.
-
A confirmation email containing your download link will also be sent to the email address you provided during checkout.
If you create an account, your downloads may also be available in your user dashboard.
3. Delivery Time
Digital products are typically delivered instantly after successful payment. In rare cases (e.g., processing delays or email issues), delivery may take up to a few minutes.
If you do not receive your download link within 15 minutes, please:
-
Check your spam/junk folder
-
Verify your email address was entered correctly
-
Contact our support team at [your support email]
4. Download Limits and Access
-
Some products may have a limited number of downloads or expiration time (this will be clearly stated on the product page).
-
We recommend saving a backup of your purchased files for your records.
5. Issues with Downloads
If you encounter any problems with your download link or the file itself, please reach out to us at [your support email]. We’ll respond as soon as possible to help resolve the issue.
Contact
If you have any questions regarding digital delivery, please contact:
Website: https://www.flatsquare.com